PatientEngagement

Increase your patient engagement to increase patient flow and better patient satisfaction.

 

Meaningful Use Ready

Stay compliant with constantly changing healthcare field. Our industry experts will constantly update with you with changes.

 

Ready forICD-10

Expert guidance with ICD-9 to ICD-10 migration.

Telemedicine

Key Features :
Physician Friendly EHR
Our solutions are designed to be as easy as possible for the practitioner to use, to reduce data entry, and to consume as little of their time as possible. It is also designed to provide practitioners with the information they want, when and where they want it, from Meaningful Use data to patient information, to financial graphs/reports.
Ease-of-use
If a medical office solution isn’t easy to use it causes stress for the staff and things in a medical office don’t run as efficiently and effectively as they can. PatientClick EHR, HER + Practice Management, Telemedicine, and Medical Billing Solutions are designed to be very easy-to-use, easy-to-learn, have the capability for seamless integration, and are modular so they can be customized to your needs and work flow.
Security
Our solutions are HIPAA compliant and eliminate the risks of storing patient data at your location. As a secure cloud-based solution the patient information is all stored in a secure facility with access only available through SSL (secure) web browser connections. What patient information is available is further protected by individual or group permissions restricting access to particular parts of the data.
Customized
Practices/clinics/specialties differ in how they handle the work flow. Because of how PatientClick solutions are built, we have customized our solutions to fit practices’ work flow. With a modular construction we can modify our solutions for specialties (psychiatry, orthopaedic, etc.), solo practice, or multiple location group practices. And we have existing templates for most specialties from existing clients that can be used or modified … or we can use your format.
SaaS Solution
Software-as-a-Service (Saas) which is on a web-based platform (cloud), provides security, very-low initial and on-going investment, and the software is constantly updated at no added cost to the subscriber. SaaS provides flexibility to access from anywhere with internet access, at any time, and on any platform that has a browser including Windows, MacOS X, iOS, Android, and Windows PC.
Unlimited Lab Interfaces
The lab interface streamlines the test ordering as well as the record keeping processes. Physicians and hospitals receive the results electronically which automatically populates the EMR so that providers can more easily manage treatment.

We will write unlimited lab interfaces for your practice for no charge. Other vendors charge $5,000+ per lab interface.
Online Forms
We convert your practice current forms to a digital format so they are accessible to your patients to fill-out online.
Quick Chart Notes
Our system provides over 9 different ways to create chart notes within PatientClick EHR.
Encounter Notes
The Encounter Notes interface is simple and easy-to-use. This customizable PatientClick module allows physicians to create encounter notes in multiple ways tailored to their unique needs. The efficient encounter notes module also saves time with one-click replication of the patient's last prescription and notes.
Patient Education
Physicians can customize patient education material and print along with follow-up care instructions which can be provided to patients. The information is also available to the patient through the Patient Portal.
Patient Portal
The Patient Portal allows patients to communicate with the physicians and access important information over the internet. Patients can use the patient portal to schedule appointments, request prescription refills, view health records as well as send messages to the physician.

For physicians, the Patient Portal facilitates communication with patients and provides one-click access to patient records and encounter notes.
Transcription/Dictation
PatientClick has a standard transcription/dictation module to improve physician productivity. It can export dictation and import transcription which can then be quickly reviewed. With the transcription easily at hand doctors can quickly build encounter reports and other medical documentation and correspondence. Dragon Certified.
ePrescriptions
With PatientClickTM eRx, physicians can fill prescriptions electronically, eliminating the risk of incorrectly filled prescriptions due to handwritten errors, increasing patient safety. Drug interaction checking is done at time of prescribing to eliminate adverse medication events utilizing drug-to-drug, drug-to-allergy and drug-to-food checking.

PatientClickTM eRx qualifies physicians' practices for Medicare/Medicaid incentive payments.
Interoperability
PatientClick's electronic health data exchange, facilitates interoperability and is critical in connecting various providers and patients. Certified to use both Continuity of Care Document (CCD) and Clinical Document Architecture (CDA) standards PatientClick is able to securely exchange patient health information within the medical community.
Images and Documents
The Image and Document Management module supports image types including JPG, TIF, GIF, BMP, PDF and Word documents. Printed documents as well as clinical images can be easily scanned and imported directly into the patient chart without any disruption to the workflow.
Custom Reporting
Easily run reports on your patient data based on a particular diagnosis, laboratory test results, ICD Codes, prescription or any other patient details.

PatientClick™ has customizable reports which can be used to create more than 1000 different type of reports depending on the type of information for which a report needs to be generated.
Medical Billing
With the Medical Billing capability, users submit claims electronically, interface with clearinghouses, track claim status for payment determination and dates. This module also allows for users to verify insurance eligibility upon patient check-in.

Track all the primary and secondary electronic claims as well as manage payment reconciliation for both hospitals and physicians. PatientClick's medical billing module aims at improving the workflow and as well as increasing the acceptance rate.
Specialities Served :
Case Studies
Conversion from Paper
Learn how a complete paper-based practice was turned around by using PatientClick EHR. Physician is happy to see increased communication not only with patients but with their internal staff as well, which resulted in better productivity. Call us today on 1-877-901-9990 to get full case study.
Telemedicine

PatientClick's Virtual Visit Telemedicine Solution

 

PATIENTCLICK®'s Virtual Visit TELEMEDICINE SOLUTION allows physician practices to utilize secured web-based technology to reach out to patients beyond the geographical boundaries of their office location. PatientClick® Telemedicine solution helps reduce the inconvenience of staff and patient travel; and also enables a higher level of patient care utilizing technology as an enabler. The solution also enables virtual patient monitoring for long term care facilities.

 

 

   SECURE VIDEO – PatientClick®'s Virtual Visit Telemedicine solution offers secured audio/video capabilities on true web-based software-as-a-service (SaaS) platform. The technology works with PC, Mac, iOS, Android and is also independent from browser type, working with all browsers such as Safari, Firefox or Chrome. HD quality audio/video technology allow clear communication between patient and physician; this results in better patient care and higher patient satisfaction.

 

Physician Experience

 

   LIVE EHR INTERFACE - since PatientClick® offers Meaningful Use certified EHR technology as a flagship product, the telemedicine interface is built-in with a live EHR solution. This allows clinics and/or physician groups to use EHR and the Telemedicine solution with one provider tightly integrated.   As a Meaningful Use compliant Electronic Health Record technology, PatientClick® EHR also allows users to continue using their current EHR but use PatientClick® EHR & Telemedicine Solution exclusively for Telemedicine or virtual visits and push visit notes and clinical data back in to practice EHR using HL7 interface. PatientClick® offers Free HL7 interface to Physicians for EHR of their choice.

 

INTUITIVE SCHEDULING - Telemedicine visits are different in many ways from regular in-clinic visits and depending upon user’s requirements.  If a Telemedicine solution is used by physician groups to provide this solution to a remote site, they may need to ensure that a staff member is also available at the location at the time of appointment scheduling; PatientClick® technology allows users/clinics to schedule multiple resources, reduce the gap in scheduling process, which results in to better customer experience.  Telemedicine Scheduling also enables existing staff to schedule regular visits and telemedicine or remote visit using same scheduler and same patient database.

 

   LIVE CHAT - Allows patient to chat with clinical staff such as Nurse, PA or even scheduling staff using secured chat application built in to Patient Portal and Tele Medicine Interface.  This allow patient to ask specific question to staff member; reduces hours of waiting on phone or waiting for email from staff.  Practice can choose to enable or disable this feature based on clinic’s preference and specialty.

 

E-VISIT BILLING - Built-in practice management solution allow you to generate claims or even can process cash and/or credit card payment direct from same interface. Staff can check eligibility for virtual visit a day in advance and can communicate ahead of time with insurance company or patients.  Telemedicine solution comes preloaded with commonly used CPT codes for tele-health or telemedicine visit in outpatient settings.

 

PATIENT ENGAGEMENT - Since the patient is not physically in the same location where the provider or clinical staff is, patient engagement and communication plays a major role in virtual consultation.  PatientClick® Telemedicine solution focuses on physician office efficiency as well as improving the patient care delivery mechanism.  The quality of the patient experience with a virtual visit would encourage patient to go for a similar consultation in future.

 

PATIENT PORTAL - PatientClick® offers intuitive patient portal with the Telemedicine suite which offers a few important features such as:

 

- Patient can request for new appointment Online

- Patient can now from home or healthcare facility review his/her Visit Outcome

- To ensure provider has the most accurate and recent data; Patient can edit or update Demographic information and Medical & Social History before appointment or virtual encounter.

- Patient can securely upload Previous or current medical reports to ensure clinician has most recent medical data such as lab reports or X-ray/MRI information available.  This also can save travel time for patient to deliver such reports physically to practice.

- After virtual visit, based on diagnosis, Patient can now access education material online

 

EPRESCRIPTION – Built in ePrescription (eRx) module allows physicians to prescribe medication directly from telemedicine interface, since it is EHR + Telemedicine solution it also takes care of drug to drug, drug to allergy interactions as well as dosage calculation based on age, gender and BMI or patients.  Integrated solution helps staff to be more efficient. 

 

PATIENT HEALTH DATA COMPILER  - Telemedicine technology allows physicians to reconcile multiple HL7 messages and CDA files from multiple clinics or hospital facilities into a single clinical data file to get a complete picture about what's going on with a patient.  End-of-care: physician can print out or digitally share visit data with patient as well as hospital/other clinics with single click. The solution is designed to exchange data with multiple systems without any high end technology intervention.

 

QUICK COLLABORATION – PatientClick® EHR + Virtual Visit Telemedicine Solution facilitates collaboration. Medical professionals and clinicians can easily seek secondary opinions or exchange clinical data and use this solution as collaboration tool to look at the same patient data across multiple locations.

 

To learn more about the PatientClick® Virtual Visit Telemedicine Solution or to schedule a quick demo, call 1-877-901-9990.

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