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PatientClick: “We make it possible to Access Healthcare Anytime, Anywhere.”



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PatientClick: “We make it possible to Access Healthcare Anytime, Anywhere.”


For the past several decades,  the  healthcare  delivery   model   has   not really changed. There used to be a time when provider or physicians used to make house calls  as  the  patient  volume   had   gone up as compared to the no of physicians available to meet the healthcare need. This model eventually changed to office-based care, wherein patients started visiting the physician’s office for medical care and diagnosis.


However, by the year 2020, there is predicted to be a huge gap between the demand and supply for primary care providers as well as for  any  other  specialty of medicine. Office-based care model is not seen to be efficient and necessary anymore. The United States will face a shortage of between 40,800 and 104,900 physicians by 2030, according to   a new study commissioned by the AAMC. T March 14, 2017, the study  found  that the numbers of new primary care physi- cians and other medical specialists are not keeping pace with the demands of a growing and aging population.

This is because of the  ongoing  innovations in the healthcare technology and video-based telemedicine, which allows both patients and the physician to speak face to face. The dual model of face-to-face and in-person approach has narrowed down to only the face-to-face approach. Amidst all the backlash  surrounding  this  model,  it still offers a personalized touch with the provider and is much more efficient and cost-effective for both the patient as well  as the provider. Hence, there no longer remains the need for the provider to make house calls and for the patient to travel all the  way  up  to  the  physician’s  chamber.


By leveraging the power technology, PatientClick stands out with its EHR solutions that enable physicians  to  enhance the capability of their facilities and improve patient outcomes. Most importantly,       the           compa- ny helps solve  this  vital  issue  surrounding the shortage  of  physicians and clinicians with its solutions. Featuring as the Cover Story amongst our “Top 10 EMR-EHR Solutions Beyond  Disruption,”

Beyond Exclamation looks at the journey, the vision, and the rise of PatientClick.


An Easy and Efficient Solution


PatientClick  offers   an   all-in-one secured, Electronic Health Record, Practice management, & TeleMedicine solution with integrated automation and artificial intelligence built in to manage the workflow of multi-location, multi-specialty clinics.


The system offers comprehensive scheduling, document management, and clinical note management capabilities along with the ability to ePrescribe, securely order controlled substances, Lab orders  etc. electronically. Some of the unique features of the PatientClick platform includes patient engagement and appointment reminders via SMS, email, and push notifications.


The internal smart engine of the platform takes care of the Physician’s credentialing, current contracted rates with the payers and scrub claims and sends it to the payers upon receipt of the response. The payment auto posts it to the patient accounts and generates patient statements with a simple click!

The telemedicine solutions of PatientClick integrated with EHR and Practice management enables office staff to integrate clinical data and financial data along with video-based face to face visit. The technology is built around the fact that  there is no fall outs or claims lost through the cracks in the process. The video-based telemedicine also allows the provider to capture remote patient’s vital signs data, as well as any other activity tracking device data!


“Our team in Healthcare Technology space have more than 10 years of extensive experience. We understand the need of Physicians  or  clinical  staff,   whereas most EHR/EMR companies build their business based on the software developer background,” Ashish mentions while speaking about the company’s competitors.


“Affordable Healthcare for All”


Healthcare is changing at a very rapid  pace. The new generation needs access to everything and anything without any wait time. Along with the changing face of the healthcare landscape, government rules and regulations are also changing rapidly to accommodate all the changes which are primarily influenced by the technology upgrades.


However, amidst  all these changes, the key challenge for the team at PatientClick is keeping up with the regulatory requirements, client requirements, and keeps its technology upgraded and up-to- date to compete in the marketplace. The Teamat PatientClick dedicatedly works on

what’s coming next into the market and focuses  on  how  they  can  help   providers, clinical staff, to be more efficient, so as to enable them to keep their focus on what they are best at doing.

These thoughts and approaches of the company are inversely linked with its overall goal – “Affordable Healthcare for All!”


A Leader with a Vision


Ashish Mehta, the CEO and Chief Visionary of PatientClick, holds a pioneering presence in the company and in the industry owing  to his extensive experience and knowledge of the sector. His leadership  allows  the  rest of the team at PatientClick to work on innovative projects such as integrated telemedicine solution with EHR and Practice management.


The   inspiring   leader   boasts   more  than

18 years of experience in Healthcare IT, Technology, and  International  business. He serves as the board member of Alliant International University and  also  serves  as a mentor with CONNECT. Ashish has also served as the ambassador for the World  Trade  Center  in  Cleveland,   Ohio.


Making a Mark in the Industry


It was back in 2008 when  EMR  (Electronic    Medical    Records)    had  just started out as a digitization of pa- per-based medical record to electronic. However, as time started to change, by 2011, the first ever certification requirements by the ONC was released as meaning use stage 1 followed by stage 2 and stage 3 requirements. Today, PatientClick EHR is meaningful use stage 1 and stage 2 certified as well as stage 3 modular certified, which is kind of like the Gold Standard in Certification.

With all data being digitized, or rather most of the clinics being digitized, the next wave is slated to be data analytics and artificial intelligence in clinical medicines. According to Ashish, “The financial loopholes   and   claim   based    challeng- es   will   be   eliminated   as   software   can  now  read  the  historical  data   and our applications will have enough intelligence to identify, modify, correct, and/or resubmit medical  claims  and  or get paid much faster than ever before. Better, more efficient medical offices will be coming soon. Patients will get text or push notification reminders from the doctor’s office and before you show up for appointment the doctor’s staff will have complete information about your insurance, deductible and out of pocket limit so you and they can plan in advance on how you can take care of your current visit charges and the collection cycle will hence be reduced to days from weeks or months.”


An Innovative Integration of Mobile Technology


Aside from virtual visits, the patient portals of PatientClick offers individuals with the capability of intuitive scheduling, attaining informational materials concerning the current  medical  conditions  of   the  patient, and providing e-visiting billing. The solutions of PatientClick are  compatible  on multi-devices and can be accessed with ease through both an Android as well as an iPhone mobile device. This enables the patient  to  identify  and  select  the  medium of interface that they would prefer for communicating with the physicians. The usage  of  mobile  devices  also   helps assist physicians in geo-locating the patients, as well for keeping track of all the necessary details, like the calls that were made. A Step into the Future


Moving ahead, PatientClick is slated to come up with artificial intelligence built into its medical record software. This would allow providers to predict the expected patient inflow for a day in advance as well as the likeliness of the patient following the medication  plan,  and  finding   the   patient medical adherence score, clinical decision-making process, etc.


Since  Patientclick             is            an integrated EHR, Practice management, and telemedicine product, the company helps identify the data point from each segment and runs a report across all components for a specific clinic or even for a specific physician within a group. Speaking about this, Ashish mentions “The decision-making based on Knowledge and intelligent data point would put practices on a different level!”

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